The battery or board on the battery could have died. DANGER. Not much available from Shimano on Steps, so this is good to have as a reference. Bring charger and battery indoors for a few hours and the problem went away. Press the mode switch until the green LED lights up. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Connect the charging cable to your power outlet and let charging commence! So this does not work for the regular battery? They would not charge when the battery and charger were below 11degC and the battery was close to empty. SHIMANO 7-speed transmission system. Contact the place of purchase for updates of the component software. After selecting, the clock will be displayed and the up and down buttons will allow you to set the hour. Do not use thinners or strong solvents to clean the products. For information on how to use E-TUBE PROJECT on your PC, refer to the users manual for E-TUBE PROJECT. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. On iOS, a system prompt will appear to inform you of the Bluetooth Pairing Request, and you will need to confirm by tapping Pair. Well, the battery is brand new and I would exclude from the beginning that the cells are unbalanced. * You can check the latest functions by using E-TUBE PROJECT to update the software. Recently neither of us could see a problem so the battery was returned to Madison. Its difficult to diagnose something like this without inspecting the system, so we would recommend bringing it to your local Shimano service center or contacting BMC to see if this is a known issue with that bike model. Products are not guaranteed against natural wear and deterioration from normal use and aging. Now i have 2 options: buy a new battery or find some Shimano service but i have no ideea if Shimano fixes a battery without warranty. Charging port Charging port Charging port BM-E6000 BM-E6010 EW-CP100. Depending on the specifications of the AC adapter, recharging via the AC adapter may require as much time (about 3 hours) as recharging via PC. If you wish to charge an internal battery off the bike, firstly remove the battery cover (this will differ depending on your bike). When it turns on, the lights on the front of the battery will illuminate to indicate battery level, and the display on the handlebar will light up with the Shimano Steps logo. Does Counterspell prevent from any further spells being cast on a given turn? This is not something that Focus have accepted as it seems that they would rather change the 600 battery than a 60 charger. I looked at the Shimano protocol and they put a challenge response between the bike and the battery in order to prevent replacing the cell. The most up-to-date information is available on the SHIMANO website. SHIMANO EC-E6002 STEPS battery charger AU $119.20 to AU $132.00 Was: AU $165.00 AU $9.99 postage 76 sold Di2 Dura Ace 7970 electronic external battery mount short cage SM-BMR1 AB80 AU $75.00 AU $9.50 postage or Best Offer Shimano BT-DN300 Di2 Internal Battery for R8100/R9200 AU $199.44 AU $14.95 postage What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? If I set the time and start riding the clock works fine, however, if I stop for a few minutes on the trail and the system shuts off then the clock reverts back to all zeros 00:00. Charge the battery indoors to avoid exposure to rain or wind. Do not let grease adhere to the metal terminals. Put the cycle computer into connection mode. Manual shift 0 Manual shift (M) blue Synchronized shift 1 Shift mode 1 (51) blinks blue (twice) Synchronized shift 2 Shift mode 2 (S2) blinks blue (three times) U M-3G KOA-000-00 https://si.shimano.com/um/3GK0A?UMrev=000&UMlang=00 Users Manual Rear Derailleur (D12) / Battery Charger the users manual can be seen at the following link: https://si.shimano.com. On ECO mode, you can expect about 50 miles on a single charge. If this is not observed, fire or bursting may occur. I asked about the weather because some chargers supplied with Shimano motor/battery combos (specifically on the Focus Jam2 and Sam2 bikes) had a fault on a batch of 4.5Amp chargers. To access the Settings menu, hold down the main button on the bottom of the display when the default MPH / or KPH screen is shown. It sounds crazy, we know. There may be a bad connection inside the power plug. Running the 12-speed Di2 in full wired increases the battery life by 50 %, so if you 're into bikepacking, decidedly consider doing that. Turns out it was the battery that was at fault. Thank you!! In order to turn on the system, you simply hold down the power button located on the battery, shown below. The battery doesn't want to start at all and the Shimano charger is just blinking when connected, meaning some kind of error. You can see more detail on page 39 of the E8000 manual: https://si.shimano.com/pdfs/dm/DM-E8000-02-ENG.pdf. Shimano STEPS powered eMTB's could are set to get a range extension thanks to new BT-E8036 630Wh batteries and 12-speed kit. It's an expensive mistake, but i'd just contact shimano (or a distributor for them) and find out what needs to be replaced. This means that it could be for example 21 or 39 percentnot possible to know! Check the Ebike Battery. Use the dedicated charging cable when charging the battery. CITY & TREKKING E-BIKE E6100 I live in a fairly wet and muddy area and managed to get some fine particles into the battery charging area. As you may have already noticed, electric bikes can be complicated. Bicycles with Shimano STEPS are mid-drive systems, meaning that the motor is located near the pedals and not in a wheel hub. If pairing still fails, contact the place of purchase. The battery should be stored inside somewhere with a stable temperature of between 10 and 20 degrees Celsius. The battery is an exhaustible item. Balances often have a limited capacity for rebalancing and will brick a pack that is unbalanced too far. After connecting to your bike, the app will first as you to confirm that all of the hardware units are visible to the app. We buy houses. They have great support for their system! only for the tiny one we put in the seat post? Beep Turn menu Beep on or off. In some cases, having a bike that is tuned properly to one system makes servicing easier and more streamlined. FEATURES Charge without removing battery Charge with battery directly by using adapter If gear shifting operation does not feel smooth, consult the place of purchase for assistance. "After the incident", I started to be more careful not to trip over things. is the product connected to E-TUBE PROJECT? is this compatible with the BTR2 battery? Maybe if the battery is broken, I'd be interested to see the bottom of the battery PCB. Electric bikes are designed specifically for Shimano STEPS. If the drive system shut off completely, it could be an issue with the wiring between the head unit and the motor. I was thinking too that the cells are closely monitored by the microcontrollers and just bricked itself when the voltage started to increase. When I turn on the lights, do I have to exit Settings or something else to get the modes to engage again? PRODUCT If your bike does not have that, the light on/off would be a setting within the menu which can be accessed through the display. For charging your SHIMANO STEPS battery without removing it from your e-bike, the EC-E6000-2 charger provides fast charge times and a small connector. If this is not observed, fire, bursting or overheating may occur. Charge the battery and check again. During the update, you will see a progress bar and percentage for each unit. On the handlebars next the left grip is the Switch Unit with two buttons Up and Down. the LED will light up blue, indicating that the battery is being charged. If water gets into any of the components, operating problems or rusting may result. We use cookies to ensure that we give you the best experience on our website. Pressing the button on the bottom of the display cycles through the available options for the data shown on the right side of the display, which includes: The trip distance, riding time, average and max speed, and cadence can be reset whenever youd like by holding down the button on the bottom of the display when each is shown on screen, or they can all be reset within the Settings menu. Shift Timing N/A with the M-E1 (Only applicable with electronic shifting) When connecting or disconnecting the USB cable or the charging cable, be sure to hold the cable by the plug. You should then see a gear icon and the word Setting in the upper right corner, and the first two menu items Clear and Clock should be visible. You can download the mobile app or Windows version of E-Tube Project from the Shimano website here. Be sure to observe the following instructions in order to avoid burns or other injuries from fluid leakage, overheating, fire, or explosion. This is done via Bluetooth, so ensure that Bluetooth is enabled on your mobile device. Connect the charging plug to your power outlet (dont forget to switch the socket on if needs be!) The added pressure on the pedals or chain at start-up can affect the torque sensor. Pedelecs like the M-E1 provide a boost to your pedaling input with an electric motor. Shimano Steps EC-E6002 Electric Bike Battery Charger - Black (BRAND NEW) $174.99 or Best Offer 5 watching Shimano Di2 SM-BTR1 battery $29.95 Free shipping or Best Offer Shimano EW-SD50 Di2 E-Tube Wire 300mm for Dura-Ace Ultegra NEW W/O PACKAGE (2) $24.79 SPONSORED Shimano STEPS E8000 Cycle Computer - 35mm Band Clamp $153.43 $24.35 shipping The Shimano STEPS EP8 system includes a powerful motor with a smooth output. The front derailleur has to work harder than the rear derailleur and therefore also consumes more energy. Hi Simon. How often should I charge my (lithium) e-bike battery? Does the odometer go back to zero once you have clocked up 10,000km? The chain may break, and you may fall. Connect the adapter to the charger plug and then insert it into the charging port on the battery. How to handle a hobby that makes income in US, Euler: A baby on his lap, a cat on his back thats how he wrote his immortal works (origin?). The RD protection function may be operating. It may impair the function. Depending on how urgent the matter is, you could contact Clive: It really seems that bms bricked the battery when the voltage started to increase unexpectedly. Luckily it's still under warranty. #1 Has anyone ever had an issue with the battery not charging? If the battery has become completely empty, charge it as soon as possible. The system kept suddenly going flat. You will see a yellow light on the charger and a green, flashing light on the battery to show that charging is in progress. It may receive interference in the following locations or environments that prevents wireless communication from being performed correctly. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Unit Switch between Miles and Kilometers. Use an AC adapter with a USB port with a voltage of 5.0 V DC and with a current equal to or higher than 1.0 A DC. My display shows me mode selections, but none of them work. If this is not observed, leakages, overheating or bursting may cause fire, burns or another injury to occur. If youve recently taken to two wheels, either digging your old bike out of the shed or buying a new bike or ebike, youll want to make sure that it stays in tip-top condition. Contact Changing to a 4Amp charger fixed the problem for me. We show you how to use the charger, as well as some minor pros and cons of the charger design. After selecting, the clock will be displayed and the up and down buttons will allow you to set the hour. Intervals between maintenance depend on the use and riding circumstances. For a better experience, please enable JavaScript in your browser before proceeding. Your bike battery should make life easier, and with these simple steps for charging and storage, it really does! Press it again to confirm the time and return to the main menu. How do you ensure that a red herring doesn't violate Chekhov's gun. One other issue I have with this is that I cant see the speed and the covered distance in 1 screen..which brings me to my latest problem. Any thoughts why the battery(or BMS) got bricked when charging the cells directly and will a new battery work (plug'n'play)? First up, make sure the power is off before inserting the key into the battery, turning to unlock and carefully removing it from the down tube. Failure to do so may result in a low-temperature burn as the temperature of the battery charger can rise to 40 - 70C during charging. LEARN MORE Latest stories View all stories * Fully understand the precautions for use before using the product. Have you worked before with shimano batteries? There is a problem if it is too hot to touch. After tapping Update for the selected units (or Update All), the app may ask you to agree to Terms of Service for the new firmware version.
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